FAQs

❓ Frequently Asked Questions — Nooms Store

🧬 About the Product

Q1: What is the GLP-1 Probiotic + Postbiotic?
Our GLP-1 Probiotic + Postbiotic is a gut-health supplement designed to naturally support your body’s own GLP-1 production.
It combines clinically researched probiotic strains with chicory inulin, helping optimize digestion, metabolism, and appetite control — from the inside out.

Q2: How does it work?
Your gut is home to L-cells, which are responsible for producing GLP-1 — a key hormone that regulates hunger, fullness, and energy balance.
Our formula helps restore healthy gut flora and strengthens intestinal cells, supporting your body’s natural GLP-1 function for improved metabolic performance and appetite regulation.

Q3: How should I take it?
Take one capsule daily, preferably with a glass of water before a meal.
For optimal results, use consistently for at least 30–60 days.
Always consult your healthcare provider before starting any new supplement.

Q4: Are there any side effects?
Our product is made from safe, naturally derived ingredients and is free from artificial flavors, gluten, soy, or dairy.
It is generally well tolerated, though mild digestive adjustment may occur during the first few days as your microbiome adapts.

Q5: Who can use this supplement?
It is suitable for men and women over 18 who want to support digestion, metabolism, and appetite control.
Do not use during pregnancy or breastfeeding without consulting a doctor.

Q6: Is it FDA approved?
Our formulation is manufactured in FDA-registered facilities that comply with GMP (Good Manufacturing Practices) standards.
While dietary supplements are not FDA-approved, our products are based on clinically supported science and FDA-compliant ingredient sourcing.

Q7: How long before I see results?
Results vary, but most customers notice improved digestion and reduced cravings within 2–4 weeks of consistent use.
For long-term gut and metabolic support, daily use is recommended.

🚚 Shipping & Delivery

Q1: How long does shipping take?
Our standard delivery times are:

  • United States: 13–24 business days

  • Canada & Europe: 15–25 business days

  • Australia / New Zealand: 15–25 business days

  • Rest of World: 20–30 business days

Each order is freshly packed at the time of purchase to ensure product quality and safety before shipping.

Q2: How much is shipping?
We currently offer free standard shipping on all U.S. orders over $75 USD.
Shipping fees for other countries are calculated at checkout.

Q3: How can I track my order?
Once your order ships, you’ll receive a confirmation email with your tracking number.
You can track it at: https://www.17track.net/en

Q4: Do I have to pay customs or import taxes?
Most customers in the U.S. and Europe do not incur customs fees.
However, import taxes or duties are determined by your country’s customs policies and are the buyer’s responsibility if applicable.

💳 Payments

Q1: What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal.
Payments are processed securely via 2Checkout to protect your financial data.

Q2: Can I pay in installments?
We’re working to offer Afterpay and Klarna so customers can split payments into 4 interest-free installments.
(Coming soon for U.S. customers.)

Q3: Will I be charged international fees?
All prices on nooms.store are in USD.
Depending on your bank, small international or currency conversion fees may apply — please check with your provider for details.

📦 Returns & Support

Q1: What if I received the wrong or damaged product?
Please contact us within 48 hours of delivery with your order number and clear photos of the issue.
Our team will arrange a replacement or refund according to our Return Policy.

Q2: Can I return a product if I’m not satisfied?
Yes. Returns are accepted within 14 days of delivery if the product is unopened and in its original packaging.
See our Returns & Exchanges Policy for full details.

Q3: Didn’t find what you were looking for?
No problem — we’re here to help!
📧 Email: juanito@gmail.com
📞 WhatsApp: +591 652 57325
We usually reply within 24 hours (Mon–Sat).